Price and Delivery
Price and delivery within Bulgaria
Delivery of all orders on Bulgarian territory is free of charge.
Delivery time is 2 working days from your order submission (weekends and official holidays excl.).
Orders made on Friday after 4 pm will be processed on the first working day of the following business week.
If a product is not in stock, you will get an email or phone call notification. The full amount will be refunded to your bank account if your payment has been made by bank transfer.
For “tailor made” or customer-designed products, production time is 5 working days and delivery is made according to the above-described terms & conditions.
Deliveries to customer’s address are being handled by courier companies Econt Express or Speedy only on business days (Monday-Friday), unless otherwise stated.
Deliveries within Bulgaria can be received to the courier’s office address upon your request.
In case of any questions regarding delivery, please do not hesitate to contact us at: sales@color-tango.com
Price and delivery within EU
Delivery of all orders within the European Union is free of charge using post services.
Delivery time is determined by the standard processing time of respective post services in each country within EU. It is usually up to 2 weeks.
For “tailor made” or customer-designed products, production time is 5 working days and delivery is made according to above-described terms & conditions.
Upon customer’s request express orders can be dispatched to a customer’s address using DPD courier services on business days only (Monday-Friday). Prices are as follows:
- Greece, Romania – 1-4 working days – 10 BGN (5 Euro);
- Austria, Germany, Hungary – 3-4 working days – 20 BGN (10 Euro);
- Belgium, UK, Italy, Luxembourg, France, Netherlands – 4-6 working days – 30 BGN (15 Euro);
- Ireland – 5-7 business days – 40 BGN (20 Euro)
Additional cost of 15-20 EUR for delivery to some islands is possible.
DPD does not deliver to the following postal addresses in the countries listed below:
Italy – 47031, 47890-47899
France – 00001-00030, 00100-00151, 00153-00299, 00361-00429, 00500-00699, 00750-00999, 96000-97999, 97100-97499, 98100-98999
Price and delivery outside EU
Delivery of all orders outside the European Union is free of charge using post services.
Delivery time is determined by the standard processing time of respective post services in each country . It is usually up to 3 weeks.
For “tailor made” or customer-designed products, production time is 5 working days and delivery is made according to above-described terms & conditions.
All prices listed on our site are end prices.
Payment Methods
Payment methods applicable to orders within Bulgaria
Cash on delivery: A service where the customer pays to the courier’s officer the due amount for the purchase which is done upon receiving of delivery. The courier issues a receipt at the time of delivery.
PayPal: A service where the product due amount is paid via PayPal at the time of ordering.
Bank transfer: The payment is made by bank transfer to our bank account. The order is processed and shipped after receiving the bank transfer into our account.
Payment methods applicable to orders outside Bulgaria
PayPal: A Service where the product due amount is paid via PayPal at the time of ordering.
Bank transfer: The payment is made by bank transfer to our bank account. The order is processed and shipped after receiving the bank transfer into our account.
Return policy and right of withdrawal
Although we do our best to continuously improve our item descriptions, images and size information it may still happen that a product doesn’t quite fit your size or suit your style etc.
For deliveries within Bulgaria and European Union, every customer has the right, without paying compensation or penalty and without specifying a reason, to cancel any order made on the site within 14 days from the date of order submission via our web site by sending an email to sales@color-tango.com
Deliveries, sent back without prior notification to our team will not be accepted. The product should be unused and must not show any signs of use.
Payment reembursement for returned goods is handled after www.color-tango team receives the returned product. The amount will be transferred to the customer’s bank account, the cost is entirely at customer’s expense in case the goods are not defective.
In case of any questions or comments, please do not hesitate to contact us at sales@color-tango.com.